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Security Bulletin - Apache Log4j2 Remote Code Execution (RCE) vulnerability (CVE-2021-44228 - ESA-2021-31)

Dec 15, 2021 - Microhard would like to issue a statement that none of our products or services are affected by the recently reported log4j2 vulnerability. This includes our full lineup of modems/routers/gateways, Cloud based NMS, On Premise NMS installations and our new IoT Portal.  

Need Help? Submit a Ticket!

Welcome to the New Support Portal for Microhard Systems Inc. On July 21, 2021 we upgraded and changed to a new/modern platform to deliver better and more secure support! If you had an existing account on our old support portal, we will need you to re-register on the new portal. You do need to confirm your email address to complete your registration, so be sure to check your junk/spam folders in case the confirmation email ends up there!

Also, when registering if you request access to download folders for manuals, firmware, drawings and more, we do manually review/add you to these categories, just due to the nature of our business. If registering during our normal business hours this should be completed fairly quickly, but if after hours, there will be some delay. We do apologize for this delay and try to make it as seamless as possible.  

User Registration

If you have an existing account on our old platform, you will need to re-register on the new portal.  Once you register, we will add you to the requested download categories, as this is done manually, you may not see all the requested sections right away. If at any point if you need assistance, please feel free to submit a ticket and we will do our best to help!

The Downloads can be used to find and download Manuals, Firmware and Drawings for Microhard Products.

In order to see and access these files, you will need to first Register, once we approve your registration, you can help yourself to the many resources available. 

Submit Tickets for support, sales or return/repair information about Microhard Products. 

You can submit a ticket without logging in my clicking on the submit ticket button at the bottom of this page!

    News & Events

    April 8, 2022 - New Firmware Release!

    New Firmware, v1.5.0-r1044 has been released for the BulletCAT12, BulletPlusAC, LTESWITCH and LTEBACKUP!